Privacy Policy

Who we are

Nourishing Nails operates this store. We are the responsible party for your personal information under POPIA. Email: officialnourishingnails@gmail.com.

What we collect

  • Order details - name, delivery address, billing address, email, phone number and what you bought
  • Payment details - processed securely by Yoco and Shopify; we never see or store your full card number
  • Messages - whatever you send us through the contact form or by email
  • Newsletter - your email address, only if you sign up (we send a confirmation email first - double opt-in)
  • Technical data - IP address, browser and device information, and the cookies needed to run the store

How we use it

  • To process, pack and ship your order - and to email you order confirmations and tracking updates
  • To answer questions you send us
  • To send the newsletter, only if you subscribed - every email has an unsubscribe link
  • To keep the store secure (fraud prevention) and meet legal obligations

Who we share it with

  • Shopify - the platform that runs this store
  • Yoco - our payment provider (your card details never touch our systems)
  • Courier partners - to deliver your parcel (name, address and phone number only)
  • Anyone else required by law

We do not sell your personal information. Ever.

Cookies

We use the cookies required for the store to work - your cart, security and checkout. You can control other cookies in your browser settings.

Your rights under POPIA

You can ask us to access, correct or delete your personal information, or withdraw your consent at any time. Newsletter emails always include an unsubscribe link; for anything else, email us and we will act within the time the law allows.

How long we keep it

We keep order records only as long as we need them to run the store and meet legal and accounting requirements. Newsletter data is kept until you unsubscribe.

Updates to this policy

We may update this policy from time to time - the current version always lives on this page.

Contact

Questions about your privacy: officialnourishingnails@gmail.com.